By C. William Pollard
36 used and new from $0.86
Customer Rating:
First tagged by A.Trendl HungarianBookstore.com "What should I review next?"
Customer tags: leadership, christianity, god, business, servicemaster, service
Review & Description
In this provocative new guide for managers, chairman Bill Pollard explains the reason behind the enormous growth and success of ServiceMaster: its commitment to the development of its people. This is no new management fad, no highly touted process improvement. The secret they have discovered is the "soul of the firm."C. William Pollard, chairman of the $3 billion ServiceMaster Company, believes that a commitment to people--employees as well as customers--is the real reason for his worldwide corporation's continuous growth in revenue and profit during the past quarter century. In The Soul of the Firm, he explains just how that bond has been forged and how it is now manifested in a company that claims more than 200,000 employees and more than six million customers in 31 countries. Read more
No comments:
Post a Comment