Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen (Kindle Edition)

Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen (Kindle Edition)
By Michael A. Roberto

Buy new: $14.84
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Review & Description

“Dr. Roberto has skillfully managed to blend in-depth research with his straightforward and enjoyable style and, in doing so, painted a masterpiece that should be considered by any institution or individual looking to detect or solve problems. Presenting cases and their lessons from multiple venues, he offers wisdom readily applicable to any arena.”

–Duane Deal, Brigadier General, United States Air Force (Retired)

 

“Solving problems is one thing; finding them early enough to do something about it is quite another. In this entertaining book full of insight and examples, Michael Roberto provides managers with hands-on recommendations on how to avoid falling into decision-making traps by getting a step ahead.”

–Sydney Finkelstein, Steven Roth Professor of Management, Tuck School of Business at Dartmouth, and author of Why Smart Executives Fail and Think Again

 

“In typical style, Mike Roberto gets right to the heart of major challenges facing businesses in today’s rapidly changing landscape. He provides not only a burning platform for thinking differently, but also practical tools for busy leaders to implement following an ‘action learning’ approach.”

–Jon Shepherd, Chief Learning Officer, Mars Inc.

 

In Know What You Don’t Know, best-selling author Michael Roberto shows leaders how to go beyond mere “problem solving” to uncover and address emerging problems while they’re still manageable—before they mushroom into disaster! Roberto first identifies the diverse, sometimes surprising reasons why problems typically fester in the shadows, ignored and unaddressed. Next, he systematically introduces seven powerful solutions. You’ll discover how to become a business “anthropologist,” observing how your employees, customers, and suppliers actually behave, not just how they’re “supposed” to behave. Roberto shows how and when to circumvent your gatekeepers to see crucial raw data...how to “connect the dots” among issues that seem unrelated, but are really signs of a deeper pattern...how to promote candor among front-line employees...encourage “useful” mistakes, and more. Along the way, Roberto offers powerful insights for overcoming the “isolation trap” so many senior executives face: the trap that can keep you assuming everything is fine, while your company’s problems are spiraling out of control!

 

• Watch your company’s “game film”—and your competitors’
Systematically understand how your company is really behaving and performing—and how you really match up

 

• Recognize the value of “small failures”
Use small problems as a window on your system—and a signal of possible weaknesses elsewhere

 

• Get beyond the numbers, to the reality
Discover why too much formal analysis can actually hide your problems—and start leveraging the value of intuition

 

• Become a true business “ethnographer”
Observe your people in their natural setting—and recognize what they’re not telling you

“Dr. Roberto has skillfully managed to blend in-depth research with his straightforward and enjoyable style and, in doing so, painted a masterpiece that should be considered by any institution or individual looking to detect or solve problems. Presenting cases and their lessons from multiple venues, he offers wisdom readily applicable to any arena.”

–Duane Deal, Brigadier General, United States Air Force (Retired)

 

“Solving problems is one thing; finding them early enough to do something about it is quite another. In this entertaining book full of insight and examples, Michael Roberto provides managers with hands-on recommendations on how to avoid falling into decision-making traps by getting a step ahead.”

–Sydney Finkelstein, Steven Roth Professor of Management, Tuck School of Business at Dartmouth, and author of Why Smart Executives Fail and Think Again

 

“In typical style, Mike Roberto gets right to the heart of major challenges facing businesses in today’s rapidly changing landscape. He provides not only a burning platform for thinking differently, but also practical tools for busy leaders to implement following an ‘action learning’ approach.”

–Jon Shepherd, Chief Learning Officer, Mars Inc.

 

In Know What You Don’t Know, best-selling author Michael Roberto shows leaders how to go beyond mere “problem solving” to uncover and address emerging problems while they’re still manageable—before they mushroom into disaster! Roberto first identifies the diverse, sometimes surprising reasons why problems typically fester in the shadows, ignored and unaddressed. Next, he systematically introduces seven powerful solutions. You’ll discover how to become a business “anthropologist,” observing how your employees, customers, and suppliers actually behave, not just how they’re “supposed” to behave. Roberto shows how and when to circumvent your gatekeepers to see crucial raw data...how to “connect the dots” among issues that seem unrelated, but are really signs of a deeper pattern...how to promote candor among front-line employees...encourage “useful” mistakes, and more. Along the way, Roberto offers powerful insights for overcoming the “isolation trap” so many senior executives face: the trap that can keep you assuming everything is fine, while your company’s problems are spiraling out of control!

 

• Watch your company’s “game film”—and your competitors’
Systematically understand how your company is really behaving and performing—and how you really match up

 

• Recognize the value of “small failures”
Use small problems as a window on your system—and a signal of possible weaknesses elsewhere

 

• Get beyond the numbers, to the reality
Discover why too much formal analysis can actually hide your problems—and start leveraging the value of intuition

 

• Become a true business “ethnographer”
Observe your people in their natural setting—and recognize what they’re not telling you

Read more

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Ultimate Leadership: Winning Execution Strategies for Your Situation (Kindle Edition)

Ultimate Leadership: Winning Execution Strategies for Your Situation (Kindle Edition)
By Russell E. Palmer

Buy new: $8.84
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First tagged by Deborah
Customer tags: kindle freebie(2), leadership, strategy, removed, business

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Review & Description

This is the eBook version of the printed book.

“All the management advice in the world won’t help you much if you can’t adapt it to actual situations. That’s where Russ Palmer stands out. These are smart, practical leadership principles that are tried and tested in real-world business circumstances.”

--Edward Whitacre, Jr., Chairman Emeritus of AT&T, former Chairman and CEO of AT&T and Southwest Bell

 

“It is very fitting that Ultimate Leadership is authored by Russ Palmer, the ultimate leader. It was with his guidance and friendship that I successfully transitioned from four orderly decades as a Marine to the arcane world of corporate America.”

--General P.X. Kelley, USMC (Ret.), 28th Commandant of the Marine Corps

 

“Russ Palmer’s Ultimate Leadership is truly the last book you’ll ever need on the subject. Russ shows once again why he is the dean when it comes to explaining why leadership matters. Ultimate Leadership is the ultimate statement on how leaders in business, government, and nonprofits alike can keep up with changes and conquer diverse organizational contexts.”

--John J. DiIulio, Jr., Frederic Fox Leadership Professor, University of Pennsylvania, former director, White House Office of Faith-Based and Community Initiatives

 

“This book about leadership from a contextual viewpoint is nothing short of brilliant. Russ’s easy-to-read book is filled with practical examples of leading from the context of a particular situation. The steps to extraordinary leadership are not hugely different, but the applications are endless. Thank you, Russ, for making sense out of a very disputable subject.”

--Gerard R. Roche, Chairman of Heidrick & Struggles

 

“This book is refreshing proof that the essential personal traits of successful leaders are identifiable. Russ Palmer presents them in a manner providing great reading and much food for thought.”

--Gordon Bethune, Chairman, Aloha Airgroup, former CEO, Continental Airlines

 

“Leadership is essential for all seasons, but its effective exercise depends much upon the season. In a masterful account, Russ Palmer draws on his rich store of personal experience to show how adaptive leadership makes the difference. For understanding what actions are required of all leaders--and how those actions must also be tailored to circumstance--Ultimate Leadership is the essential read.”

--Michael Useem, Professor of Management and Director of the Center for Leadership at the Wharton School, and author of The Go Point: When It’s Time to Decide

 

Go Beyond Generic Leadership: Become an Outstanding Leader in Your Unique Environment

 

To succeed, leaders must understand and apply the core principles of leadership--but that’s not enough. You need to shape your approach for any unique situation. Too many leaders don’t know how to do that--and that’s why they fail. Ultimate Leadership shows how to adapt the principles of leadership to different challenges, contexts, and organizations.

 

Russell E. Palmer--who has had three very different, highly successful careers as head of one of ...

This is the eBook version of the printed book.

“All the management advice in the world won’t help you much if you can’t adapt it to actual situations. That’s where Russ Palmer stands out. These are smart, practical leadership principles that are tried and tested in real-world business circumstances.”

--Edward Whitacre, Jr., Chairman Emeritus of AT&T, former Chairman and CEO of AT&T and Southwest Bell

 

“It is very fitting that Ultimate Leadership is authored by Russ Palmer, the ultimate leader. It was with his guidance and friendship that I successfully transitioned from four orderly decades as a Marine to the arcane world of corporate America.”

--General P.X. Kelley, USMC (Ret.), 28th Commandant of the Marine Corps

 

“Russ Palmer’s Ultimate Leadership is truly the last book you’ll ever need on the subject. Russ shows once again why he is the dean when it comes to explaining why leadership matters. Ultimate Leadership is the ultimate statement on how leaders in business, government, and nonprofits alike can keep up with changes and conquer diverse organizational contexts.”

--John J. DiIulio, Jr., Frederic Fox Leadership Professor, University of Pennsylvania, former director, White House Office of Faith-Based and Community Initiatives

 

“This book about leadership from a contextual viewpoint is nothing short of brilliant. Russ’s easy-to-read book is filled with practical examples of leading from the context of a particular situation. The steps to extraordinary leadership are not hugely different, but the applications are endless. Thank you, Russ, for making sense out of a very disputable subject.”

--Gerard R. Roche, Chairman of Heidrick & Struggles

 

“This book is refreshing proof that the essential personal traits of successful leaders are identifiable. Russ Palmer presents them in a manner providing great reading and much food for thought.”

--Gordon Bethune, Chairman, Aloha Airgroup, former CEO, Continental Airlines

 

“Leadership is essential for all seasons, but its effective exercise depends much upon the season. In a masterful account, Russ Palmer draws on his rich store of personal experience to show how adaptive leadership makes the difference. For understanding what actions are required of all leaders--and how those actions must also be tailored to circumstance--Ultimate Leadership is the essential read.”

--Michael Useem, Professor of Management and Director of the Center for Leadership at the Wharton School, and author of The Go Point: When It’s Time to Decide

 

Go Beyond Generic Leadership: Become an Outstanding Leader in Your Unique Environment

 

To succeed, leaders must understand and apply the core principles of leadership--but that’s not enough. You need to shape your approach for any unique situation. Too many leaders don’t know how to do that--and that’s why they fail. Ultimate Leadership shows how to adapt the principles of leadership to different challenges, contexts, and organizations.

 

Russell E. Palmer--who has had three very different, highly successful careers as head of one of ... Read more

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Confessions of an Economic Hit Man (Paperback)

Confessions of an Economic Hit Man (Paperback)
By John Perkins

Buy new: $8.90
331 used and new from $3.99
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First tagged by Rob Friedman "px"
Customer tags: globalization(82), politics(71), economics(71), world bank(50), oil(46), conspiracy(38), conspiracy theories(29), imf(20), sociology(13), corporatocracy(11), john perkins(6), capitalism(4)

Review & Description

From the author of the phenomenal New York Times bestseller, Confessions of an Economic Hit Man, comes an exposé of international corruption— and an inspired plan to turn the tide for future generations

With a presidential election around the corner, questions of America’s military buildup, environmental impact, and foreign policy are on everyone’s mind. Former “Economic Hit Man” John Perkins goes behind the scenes of the current geopolitical crisis and offers bold solutions to our most pressing problems. Drawing on interviews with other EHMs, jackals, CIA operatives, reporters, businessmen, and activists, Perkins reveals the secret history of events that have created the current American Empire, including:

• How the “defeats” in Vietnam and Iraq have benefited big business

• The role of Israel as “Fortress America” in the Middle East

• Tragic repercussions of the IMF’s “Asian Economic Collapse”

• The current Latin American revolution and its lessons for democracy

• U.S. blunders in Tibet, Congo, Lebanon, and Venezuela

From the U.S. military in Iraq to infrastructure development in Indonesia, from Peace Corps volunteers in Africa to jackals in Venezuela, Perkins exposes a conspiracy of corruption that has fueled instability and anti-Americanism around the globe, with consequences reflected in our daily headlines. Having raised the alarm, Perkins passionately addresses how Americans can work to create a more peaceful and stable world for future generations.John Perkins started and stopped writing Confessions of an Economic Hit Man four times over 20 years. He says he was threatened and bribed in an effort to kill the project, but after 9/11 he finally decided to go through with this expose of his former professional life. Perkins, a former chief economist at Boston strategic-consulting firm Chas. T. Main, says he was an "economic hit man" for 10 years, helping U.S. intelligence agencies and multinationals cajole and blackmail foreign leaders into serving U.S. foreign policy and awarding lucrative contracts to American business. "Economic hit men (EHMs) are highly paid professionals who cheat countries around the globe out of trillions of dollars," Perkins writes. Confessions of an Economic Hit Man is an extraordinary and gripping tale of intrigue and dark machinations. Think John Le Carré, except it's a true story.

Perkins writes that his economic projections cooked the books Enron-style to convince foreign governments to accept billions of dollars of loans from the World Bank and other institutions to build dams, airports, electric grids, and other infrastructure he knew they couldn't afford. The loans were given on condition that construction and engineering contracts went to U.S. companies. Often, the money would simply be transferred from one bank account in Washington, D.C., to another one in New York or San Francisco. The deals were smoothed over with bribes for foreign officials, but it was the taxpayers in the foreign countries who had to pay back the loans. When their governments couldn't do so, as was often the case, the U.S. or its henchmen at the World Bank or International Monetary Fund would step in and essentially place the country in trusteeship, dictating everything from its spending budget to security agreements and even its United Nations votes. It was, Perkins writes, a clever way for the U.S. to expand its "empire" at the expense of Third World citizens. While at times he seems a little overly focused on conspiracies, perhaps that's not surprising considering the life he's led. --Alex Roslin Read more

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Habit: The 95% of Behavior Marketers Ignore (Kindle Edition)

Habit: The 95% of Behavior Marketers Ignore (Kindle Edition)
By Neale Martin

Buy new: $13.19
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First tagged by Deborah
Customer tags: kindle freebie(2), removed, business

Review & Description

This is the eBook version of the printed book.

“The Samsung Instinct was designed to be habit forming. Inspired by pioneering work by Dr. Neale Martin, Sprint and Samsung created the Instinct interface from the bottom up to work the way your brain works.”

—Doug Rossier, Sprint Instinct Marketing Lead

 

“In Habit, Neale Martin provides what seems to be a simple observation—that human behavior is largely managed through subconscious process. In startling fashion, Martin makes this point and then proceeds to undermine much of what marketers have come to believe as absolute truths. This is a worthwhile read, with significant implications to anyone who hopes to build brands and sell products.”

—John Stratton, Sr. Vice President and Chief Marketing Officer of Verizon

 

“Neale provides some of the most comprehensive insights into marketing I have ever read. His understanding of today’s market complexity is simply brilliant.”

—Derek Broes, Sr. Vice President, Paramount

 

“At last someone has approached marketing with the clarity and precision of a brain surgeon.”

—George Ford, Marketing Director, Petrafoods

 

“Habit reveals why traditional approaches to acquiring and keeping customers don’t work anymore. Dr. Martin shows that by focusing on behavior instead of attitudes and intentions, companies can radically improve not only how many customers they win, but how many they keep.”

—S. Somasegar, Microsoft Senior Vice President, Developer Division

 

“Habit is an essential read for all marketers, managers and executives. Dr. Martin has elevated the seemingly boring concept of habits to a science with implications for every business in every market. This excellent book not only explains why consumers behave the way they do, but what companies should do in light of these startling insights!”

—Jagdish N. Sheth, Ph.D, Charles H. Kellstadt  Professor of Marketing, Goizueta Business School,  Emory University

 

Habit begins with a revolutionary premise—95% of human behavior is controlled by the unconscious mind. This fact exposes the central flaw in marketing theory, market research, and a preponderance of business strategy—that customers are consciously aware of what they’re doing. Habit explains why 80% of new products fail, why billions of advertising dollars are wasted every year, and why even satisfied customers aren’t loyal.

 

In Habit, Dr. Neale Martin persuasively contends that recent research from the brain sciences reveals that our brain evolved two minds—and marketing is focused on the wrong one. By explaining how the mind actually works, Martin shows how 50 years of marketing theory is deeply flawed, and how your customers’ habits thwart even your costliest marketing campaigns.

 

Habit explains in practical terms how to work with both your customers’ executive and habitual minds to not only make sales but more importantly, create loyalty. You’ll discover how behavior actually rewires your customers' mind—and how to leverage this by refocusing on behavior, not on attitudes and beliefs.

 ...

This is the eBook version of the printed book.

“The Samsung Instinct was designed to be habit forming. Inspired by pioneering work by Dr. Neale Martin, Sprint and Samsung created the Instinct interface from the bottom up to work the way your brain works.”

—Doug Rossier, Sprint Instinct Marketing Lead

 

“In Habit, Neale Martin provides what seems to be a simple observation—that human behavior is largely managed through subconscious process. In startling fashion, Martin makes this point and then proceeds to undermine much of what marketers have come to believe as absolute truths. This is a worthwhile read, with significant implications to anyone who hopes to build brands and sell products.”

—John Stratton, Sr. Vice President and Chief Marketing Officer of Verizon

 

“Neale provides some of the most comprehensive insights into marketing I have ever read. His understanding of today’s market complexity is simply brilliant.”

—Derek Broes, Sr. Vice President, Paramount

 

“At last someone has approached marketing with the clarity and precision of a brain surgeon.”

—George Ford, Marketing Director, Petrafoods

 

“Habit reveals why traditional approaches to acquiring and keeping customers don’t work anymore. Dr. Martin shows that by focusing on behavior instead of attitudes and intentions, companies can radically improve not only how many customers they win, but how many they keep.”

—S. Somasegar, Microsoft Senior Vice President, Developer Division

 

“Habit is an essential read for all marketers, managers and executives. Dr. Martin has elevated the seemingly boring concept of habits to a science with implications for every business in every market. This excellent book not only explains why consumers behave the way they do, but what companies should do in light of these startling insights!”

—Jagdish N. Sheth, Ph.D, Charles H. Kellstadt  Professor of Marketing, Goizueta Business School,  Emory University

 

Habit begins with a revolutionary premise—95% of human behavior is controlled by the unconscious mind. This fact exposes the central flaw in marketing theory, market research, and a preponderance of business strategy—that customers are consciously aware of what they’re doing. Habit explains why 80% of new products fail, why billions of advertising dollars are wasted every year, and why even satisfied customers aren’t loyal.

 

In Habit, Dr. Neale Martin persuasively contends that recent research from the brain sciences reveals that our brain evolved two minds—and marketing is focused on the wrong one. By explaining how the mind actually works, Martin shows how 50 years of marketing theory is deeply flawed, and how your customers’ habits thwart even your costliest marketing campaigns.

 

Habit explains in practical terms how to work with both your customers’ executive and habitual minds to not only make sales but more importantly, create loyalty. You’ll discover how behavior actually rewires your customers' mind—and how to leverage this by refocusing on behavior, not on attitudes and beliefs.

 ... Read more

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More balls than most (Kindle Edition)

More balls than most (Kindle Edition)
By Lara Morgan

Buy new: $0.00
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Customer tags: kindle freebie(2), removed, startup, business

Review & Description

In More balls than most Lara Morgan shares secrets that will be inspiring for both young entrepreneurs and established businessmen and women, as well as chief executives faced with difficult decisions about the future of their companies. She shows the reader how to run a successful business and still (nearly) have a work/life balance, have the confidence (and tricks) to make those vital first contacts, take the creative decisions that will set their business apart from the rest and inspire their teams to be creative and celebrate their success. The book is interspersed with examples from her own experience and includes tried and tested ideas. After using this book readers will realise the drive and determination required to make money whilst overcoming previously insurmountable problems.In More balls than most Lara Morgan shares secrets that will be inspiring for both young entrepreneurs and established businessmen and women, as well as chief executives faced with difficult decisions about the future of their companies. She shows the reader how to run a successful business and still (nearly) have a work/life balance, have the confidence (and tricks) to make those vital first contacts, take the creative decisions that will set their business apart from the rest and inspire their teams to be creative and celebrate their success. The book is interspersed with examples from her own experience and includes tried and tested ideas. After using this book readers will realise the drive and determination required to make money whilst overcoming previously insurmountable problems. Read more

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Stay Organized and Get Things Done: The Sock Puppet School of Business (Kindle Edition with Audio/Video)

Stay Organized and Get Things Done: The Sock Puppet School of Business (Kindle Edition with Audio/Video)
By Vook

Buy new: $3.99

First tagged by Deborah
Customer tags: business

Review & Description

Organization = productivity = success and confidence. Introducing “Stay Organized and Get Things Done: The Sock Puppet School of Business” – the Vook that explains step-by-step how to get and stay organized once and for all. This is not your typical stuffy business guide; prepare to laugh and learn. Download it now!

With this Vook, you’ll learn proven strategies for establishing and maintaining organization in your life, from determining your current level of organization to managing your belongings and accounts. First you’ll learn how to conquer your greatest adversaries: clutter and procrastination. Then you’ll learn how to formulate a plan to implement your organizational techniques, how to re-wire your thought patterns to approach situations more efficiently, and how to establish a list of tasks. Finally, you’ll explore ways to manage task follow through, use technology in order to increase organization, and discover solutions for managing all of your office’s paper. Tips, case studies and lighthearted video demonstrations featuring sock puppets provide humor and added dimension to this one-of-a-kind guide.

Organization = productivity = success and confidence. Introducing “Stay Organized and Get Things Done: The Sock Puppet School of Business” – the Vook that explains step-by-step how to get and stay organized once and for all. This is not your typical stuffy business guide; prepare to laugh and learn. Download it now!

With this Vook, you’ll learn proven strategies for establishing and maintaining organization in your life, from determining your current level of organization to managing your belongings and accounts. First you’ll learn how to conquer your greatest adversaries: clutter and procrastination. Then you’ll learn how to formulate a plan to implement your organizational techniques, how to re-wire your thought patterns to approach situations more efficiently, and how to establish a list of tasks. Finally, you’ll explore ways to manage task follow through, use technology in order to increase organization, and discover solutions for managing all of your office’s paper. Tips, case studies and lighthearted video demonstrations featuring sock puppets provide humor and added dimension to this one-of-a-kind guide.

Read more

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The Little Big Things: Strategy (Kindle Edition with Audio/Video)

The Little Big Things: Strategy (Kindle Edition with Audio/Video)
By Tom Peters

Buy new: $5.59

Customer tags: business(2), leadership, finanace, inspirational

Review & Description

Tom's new book, The Little BIG Things, is a compendium of 163 ways to pursue excellence—with tips ranging from the blatantly obvious, "Show Up! (It's a Start.)" and "It's All About ... the Quality of the Workforce," to the wildly counterintuitive, "Boring Is Beautiful" and "Reward DNK (Do Not Know)," to the often repeated, "The Customer Is 'She.'" Begun as a repackaging of the Success Tips from our blog, this book became so much more as Tom worked and reworked its contents. Now, its main message is that EXCELLENCE is the result of many small tasks, all of which can be practiced and mastered. The Little BIG Things are meant to be sampled, a bit at a time. As Tom says in the Introduction, "My colleagues and I mostly expect you to read the book while sitting on the toilet. (Literally or figuratively.) That is, we hardly imagine that you'll breathlessly read the whole thing from start to finish. Instead, I imagine you'll look at this idea or that—and I obviously hope that a few will be compelling enough to induce you to take action."

Tom's new book, The Little BIG Things, is a compendium of 163 ways to pursue excellence—with tips ranging from the blatantly obvious, "Show Up! (It's a Start.)" and "It's All About ... the Quality of the Workforce," to the wildly counterintuitive, "Boring Is Beautiful" and "Reward DNK (Do Not Know)," to the often repeated, "The Customer Is 'She.'" Begun as a repackaging of the Success Tips from our blog, this book became so much more as Tom worked and reworked its contents. Now, its main message is that EXCELLENCE is the result of many small tasks, all of which can be practiced and mastered. The Little BIG Things are meant to be sampled, a bit at a time. As Tom says in the Introduction, "My colleagues and I mostly expect you to read the book while sitting on the toilet. (Literally or figuratively.) That is, we hardly imagine that you'll breathlessly read the whole thing from start to finish. Instead, I imagine you'll look at this idea or that—and I obviously hope that a few will be compelling enough to induce you to take action."

Read more

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Inspire! Why Customers Come Back (Kindle Edition with Audio/Video)

Inspire! Why Customers Come Back (Kindle Edition with Audio/Video)
By Jim Champy

Buy new: $5.59
196 used and new from $5.20
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Customer tags: business(2), customer loyalty, marketing, vook, loyalty, jim champy, customers

Review & Description

Jim Champy revolutionized business with Reengineering the Corporation. Now, in Inspire!, the second book in a series about what�s new and really works in business, he takes on the challenge of inspiring customers�even in tough times. In an era of commoditization and ever less loyal customers, this book shows how to keep customers coming back.

Drawing on dozens of original case studies from companies in a variety of industries, new and old, Champy reveals how to define a consistent value proposition your customers will be passionate about�and will stay passionate about. You�ll learn how to engage a new generation of customers who value transparency and authenticity above all...how to reinvigorate your company in the face of brutally tough and creative competition...how to go beyond mere marketing campaigns to lead crusades customers want to join.

Once again, Jim Champy has given businesses actionable solutions to one of the most challenging problems they currently face: making customers stick.

Jim Champy revolutionized business with Reengineering the Corporation. Now, in Inspire!, the second book in a series about what�s new and really works in business, he takes on the challenge of inspiring customers�even in tough times. In an era of commoditization and ever less loyal customers, this book shows how to keep customers coming back.

Drawing on dozens of original case studies from companies in a variety of industries, new and old, Champy reveals how to define a consistent value proposition your customers will be passionate about�and will stay passionate about. You�ll learn how to engage a new generation of customers who value transparency and authenticity above all...how to reinvigorate your company in the face of brutally tough and creative competition...how to go beyond mere marketing campaigns to lead crusades customers want to join.

Once again, Jim Champy has given businesses actionable solutions to one of the most challenging problems they currently face: making customers stick.

Read more

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The 13th Floor (Tales of Multiple Men, Book 3) (Kindle Edition)

The 13th Floor (Tales of Multiple Men, Book 3) (Kindle Edition)
By Marata Eros

Buy new: $0.99

First tagged by A male perspective...
Customer tags: menage, lust, alpha male, erotica, explicit erotica, cougar, sexual fantasy, business, marata eros, multiple partners, elevator

Review & Description

Dara attends a professors' symposium and ends up entertaining a few foreigners in the elevator...

Dara Nichols' adventures can be read in sequence or as a "stand alone."

Warning: 18+, adult material/explicit sex, multiple partners, anal and oral play...and a fun time was had by all! Short story/app. 3,500 words.

*Excerpt:
She was startled out of her thought processes by a young man who approached her with two others.

The first looked remarkably like one of her students and a fine blush rose to her face at the thought of him...and what had happened in her classroom at the end of last term.

He cocked his head to the side and asked, “Dara Nichols, professor of English Lit?”

He was French...fantastic, Dara thought, her mind mentally changing gears.

“Yes, I'm Dara,” she replied in French....

...He nodded gratefully, his eyes starting to make the rounds on her outfit selection. He found it sexy, if she was any judge of a man's reaction. His two friends eyed her closely, their gaze taking in the heels, legs and hovering around the hem. No doubt thinking about what was underneath.

Dara helped them out, uncrossing her legs and re-crossing them, which allowed her to flash the lace of her thigh highs. All three men tracking her movement like prey.

Dara licked her lips. This was fun.Dara attends a professors' symposium and ends up entertaining a few foreigners in the elevator...

Dara Nichols' adventures can be read in sequence or as a "stand alone."

Warning: 18+, adult material/explicit sex, multiple partners, anal and oral play...and a fun time was had by all! Short story/app. 3,500 words.

*Excerpt:
She was startled out of her thought processes by a young man who approached her with two others.

The first looked remarkably like one of her students and a fine blush rose to her face at the thought of him...and what had happened in her classroom at the end of last term.

He cocked his head to the side and asked, “Dara Nichols, professor of English Lit?”

He was French...fantastic, Dara thought, her mind mentally changing gears.

“Yes, I'm Dara,” she replied in French....

...He nodded gratefully, his eyes starting to make the rounds on her outfit selection. He found it sexy, if she was any judge of a man's reaction. His two friends eyed her closely, their gaze taking in the heels, legs and hovering around the hem. No doubt thinking about what was underneath.

Dara helped them out, uncrossing her legs and re-crossing them, which allowed her to flash the lace of her thigh highs. All three men tracking her movement like prey.

Dara licked her lips. This was fun. Read more

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The Laws of Simplicity (Simplicity: Design, Technology, Business, Life) (Hardcover)

The Laws of Simplicity (Simplicity: Design, Technology, Business, Life) (Hardcover)
By John Maeda

Buy new: $10.84
113 used and new from $6.00
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Customer tags: design(26), simplicity(22), maeda(16), philosophy(13), user experience(8), interaction design(5), elegance(5), ui(5), technology(5), business(5), industrial design(3), mit(2)

Review & Description

Finally, we are learning that simplicity equals sanity. We're rebelling against technology that's too complicated, DVD players with too many menus, and software accompanied by 75-megabyte "read me" manuals. The iPod's clean gadgetry has made simplicity hip. But sometimes we find ourselves caught up in the simplicity paradox: we want something that's simple and easy to use, but also does all the complex things we might ever want it to do. In The Laws of Simplicity, John Maeda offers ten laws for balancing simplicity and complexity in business, technology, and design--guidelines for needing less and actually getting more.Maeda--a professor in MIT's Media Lab and a world-renowned graphic designer--explores the question of how we can redefine the notion of "improved" so that it doesn't always mean something more, something added on.Maeda's first law of simplicity is "Reduce." It's not necessarily beneficial to add technology features just because we can. And the features that we do have must be organized (Law 2) in a sensible hierarchy so users aren't distracted by features and functions they don't need. But simplicity is not less just for the sake of less. Skip ahead to Law 9: "Failure: Accept the fact that some things can never be made simple." Maeda's concise guide to simplicity in the digital age shows us how this idea can be a cornerstone of organizations and their products--how it can drive both business and technology. We can learn to simplify without sacrificing comfort and meaning, and we can achieve the balance described in Law 10. This law, which Maeda calls "The One," tells us: "Simplicity is about subtracting the obvious, and adding the meaningful."

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The Open Innovation Marketplace: Creating Value in the Challenge Driven Enterprise (Kindle Edition)

The Open Innovation Marketplace: Creating Value in the Challenge Driven Enterprise (Kindle Edition)
By Alpheus Bingham

Buy new: $19.24
Customer Rating:

First tagged by Crystal
Customer tags: business success, business secrets and success, business advice, innocentive, innovation, human resources, business strategy, bingham, business, business leadership, business management, business development

Review & Description

This is the eBook version of the printed book.

The Open Innovation Marketplace introduces groundbreaking strategies for leveraging a world of innovators to develop breakthrough products faster, with lower cost and risk. Drawing on their experience building InnoCentive, the pioneering open innovation platform, the authors show how to dramatically increase the flow of high-value innovations your organization can discover—and deliver.

This is the eBook version of the printed book.

The Open Innovation Marketplace introduces groundbreaking strategies for leveraging a world of innovators to develop breakthrough products faster, with lower cost and risk. Drawing on their experience building InnoCentive, the pioneering open innovation platform, the authors show how to dramatically increase the flow of high-value innovations your organization can discover—and deliver. Read more

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The Perfect Business Plan Made Simple: The best guide to writing a plan that will secure financial backing for your business (Paperback)

The Perfect Business Plan Made Simple: The best guide to writing a plan that will secure financial backing for your business (Paperback)
By William Lasher

Buy new: $10.08
42 used and new from $3.09
Customer Rating:

First tagged by Robert Szarka
Customer tags: business

Review & Description

Successfully start your own profitable business
 
Starting your own business is an American Dream. But raising money requires a polished business plan that sells financial backers on your idea. The Perfect Business Plan Made Simple approaches the business plan as a sales document that will persuade bankers and venture capitalists to invest in your new or growing enterprise. Featuring examples and detailed sample plans, this updated edition addresses legal concerns and special issues unique to internet-based businesses. Detailed writing instructions, overviews of the funding process, and explanations of why certain arguments are crucial make this guide invaluable to both novices and experienced entrepreneurs. Important topics include:
 
• your business’s mission and strategy
• the written plan and the role of presentations
• the target audience principle
• making financial projections
• how to make and present a marketing plan
• special considerations for service businesses
• contingencies–what you’ll do if things go wrong
• legal and ownership issues
• dot-com businesses
• a self-test to see if you’re cut out to be an entrepreneur

Look for these Made Simple Books:

Accounting Made Simple
Arithmetic Made Simple
Astronomy Made Simple
Biology Made Simple
Bookkeeping Made Simple
Business Letters Made Simple
Chemistry Made Simple
Computer Science Made Simple
Earth Science Made Simple
English Made Simple
French Made Simple
German Made Simple
Inglés Hecho Fácil
Investing Made Simple
Italian Made Simple
Keyboarding Made Simple
Latin Made Simple
Learning English Made Simple
Mathematics Made Simple
Philosophy Made Simple
Physics Made Simple
Psychology Made Simple
Sign Language Made Simple
Spanish Made Simple
Spelling Made Simple
Statistics Made Simple
Your Small Business Made Simple Read more

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Small Time Operator: How to Start Your Own Business, Keep Your Books, Pay Your Taxes, and Stay Out of Trouble (Paperback)

Small Time Operator: How to Start Your Own Business, Keep Your Books, Pay Your Taxes, and Stay Out of Trouble (Paperback)
By Bernard B. Kamoroff

Buy new: $13.57

First tagged by Robert Szarka
Customer tags: business

Review & Description

Here is the help you need to take control of your life and be a success on your own terms in what Library Journal has called "The best of the genre," and "A remarkable step-by-step manual that is a delight to read." Thoroughly revised and updated to reflect recent changes in tax law and other government regulations, the book covers acquiring permits and licenses; creating a business plan; buying a franchise; dealing with the IRS; and handling insurance, contracts, pricing, trademarks, and much more. Whether you're looking for a full-time living or some extra sideline income, Small Time Operator is your roadmap to success. Read more

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Small Time Operator: How to Start Your Own Business, Keep Your Books, Pay Your Taxes, and Stay Out of Trouble! (Paperback)

Small Time Operator: How to Start Your Own Business, Keep Your Books, Pay Your Taxes, and Stay Out of Trouble! (Paperback)
By Bernard B. Kamoroff

32 used and new from $1.05
Customer Rating:

First tagged by Robert Szarka
Customer tags: book recommendations, business

Review & Description

Written for small businesses, self-employed individuals, employers, professionals, independent contractors, home businesses, and Internet businesses, Small Time Operator is the most popular business start-up guide ever. In clear, easy to understand language, the author covers: getting permits and licenses; how to finance a business; finding the right business location; creating and using a business plan; choosing and protecting a business name; deciding whether to incorporate; establishing a complete bookkeeping system; hiring employees; federal, state and local taxes; buying a business or franchise; dealing with - and avoiding - the IRS; doing business on the Internet; insurance, contracts, pricing, trademarks, patents, and much more. Read more

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Small Business, Big Vision: Lessons on How to Dominate Your Market from Self-Made Entrepreneurs Who Did it Right (Paperback)

Small Business, Big Vision: Lessons on How to Dominate Your Market from Self-Made Entrepreneurs Who Did it Right (Paperback)
By Matthew Toren

Buy new: $13.57

Customer tags: business success(2), business startup(2), business secrets and success(2), business plan(2), business strategy(2), entrepreneurial mindset(2), business(2), entrepreneur(2), business management(2), business development(2), giving, entrepreneurship

Review & Description

Lessons in applying passion and perseverance from prominent entrepreneurs

In the world of entrepreneurship, your vision solidifies your resolve when things get tough, and it reminds you why you went into business in the first place. Authors, brothers, and serial entrepreneurs, Matthew and Adam Toren have compiled a wealth of valuable information on the passionate and pragmatic realities of starting your own business. They've also gathered insights from some of the world's most successful entrepreneurs. This book delivers the information that both established and budding entrepreneurs need, explains how to implement that information, and validates each lesson with real-world examples.

Small Business, Big Vision provides inspiration and practical advice on everything from creating a one-page business plan to setting up an advisory board, and also delivers a call to social entrepreneurship and sustainable business practices. This powerful book:

• Offers instruction in whether and how to seek investors
• Outlines the pros and cons of hiring employees and provides guidance on how to find the best outsourced workers
• Presents a comprehensive action plan for effective social media marketing
• Explains how to build an information empire and become an expert

Small Business, Big Vision proves that with a flexible mindset, practical skills, and the passion to keep pushing forward, entrepreneurs can find success, even in today's ever-changing business landscape. Read more

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Norton SystemWorks 2007 Premier Edition [OLD VERSION] (CD-ROM)

Norton SystemWorks 2007 Premier Edition [OLD VERSION] (CD-ROM)
By Symantec

Click for more info
Customer Rating:

First tagged by Emily Bliss
Customer tags: systemworks 2007, business leadership, business

Review & Description

Norton SystemWorks 2007 Premier Edition 10.0Provides powerful tools to solve PC problems and protect data. Use this simple tool to eliminate viruses, back up your files, and prevent computer problems.

Powerful tools to solve PC problems and protect data.

Key Features

• Detects and removes viruses and spyware
• Blocks spyware and worms automatically
• Prevents virus-infected emails from spreading
• Finds and removes hidden threats
• Backs up everything on your computer - digital photos, family videos, key financial records, essential computer system files, and other data—in one easy step.
• Protects all files of a certain type (such as photos or documents) by finding and backing up the exact file types you indicate.
• Automatically detects and fixes Windows problems
• Defragments and optimizes your hard drive for better performance
• Cleans up unwanted cookies, cache, and temporary files that slow your computer's performance
• Gives you control over the Windows settings and processes running on your system
• Returns your computer to a pre-crash state after system failures and other major problems
• Recovers individual folders, files, and previous document versions, even if you forget to save them
• Monitors new software installations and reverses the installation if you decide you don't want the software
• Includes protection updates and new product versions of this product as available throughout the renewable service period
• On-going Protection keeps your computer protected from the latest Internet risks by automatically renewing your subscription at the regular subscription price (plus applicable tax), so you don't have to.

Norton AntiVirus Key Features:

• Automatically detect and block viruses, spyware, and worms
• Rootkit Protection finds and removes hidden threats in the operating system
• Internet Worm Protection blocks viruses, spyware and worms without specific signatures
• Email and instant message scanning detects, removes or blocks infected attachments
• Full System Scan performs a deep scan to remove existing viruses, spyware and other threats
• Norton Protection Center provides a central place to easily check overall security settings
• Includes protection updates and new product features as available throughout the renewable service period **

** With this service you receive the right to use this product on one PC or on the specified number of PCs during the service period, which begins upon initial installation. This renewable service includes protection updates and new product features as available throughout the service period, subject to acceptance of the Symantec License Agreement included with this product and available for review at www.symantec.com. Product features may be added, modified or removed during the service period.

Norton GoBack Features:

Key Features

• ENHANCED! You can now drag and drop recovered files to their desired locations, and rescue multiple files simultaneously
• ENHANCED! Buffer now holds up to 8 GB of data*
• ENHANCED! New user interface lets you quickly recover files, restore an entire disk drive, or activate SafeTry Mode
• Restores your disk drive to a previous healthy state after a system crash, failed software installation, user error, virus attack, or other problem
• Allows you to restore just the files or folders you need, or an entire drive
• AutoBack enables you to schedule regular rollbacks
• Virtual Drive displays a previous state of a disk drive

New Features

• SafeTry Mode lets you uninstall new software or undo actions with a single click
• Familiar, intuitive search bar makes it easy to find the files or folders you want to restore

* Quantity of historical information stored depends on available hard disk space. Maximum history on FAT32 file systems is 4GB.

Norton Save & Restore Features:

Key Features

• Offers all the power of Symantec's Norton Ghost technology, plus faster ways to back up files
• Backs up everything on your computer—digital photos, family videos, key financial records, essential computer system files, and other data—in one easy step
• Recovers your system and data even when you can't restart your operating system
• Makes incremental backups to maximize space and save time
• Makes backups on the fly, without restarting your system
• Backs up to almost any media, including CDR/RW and DVD+-R/RW drives, USB and FireWire (IEEE 1394) external storage devices, and Iomega Zip and Jaz drives
• One-step setup wizard automatically creates an initial backup schedule based on your computer's storage devices and system settings
• Automatically monitors and optimizes backup disk space
• Triggers backups on key events, such as new program installations or user logins
• Encrypts backups to help keep them secure

New Features (compared to Norton Ghost 10.0)

• File and folder back up lets you choose specific files and folders to save, rather than an entire drive
• Protects all files of a certain type (such as photos or documents) by finding and backing up the exact file types you indicate
• Norton Protection Center console integration allows you to manage your Norton security applications from a single, easy-to-use interface
• Outbreak Alert trigger automatically initiates a back up when Norton Internet Security 2006 is notified about a virus or worm outbreak (Norton Internet Security 2006 sold separately)

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Parkinson's Law, and Other Studies in Administration (Paperback)

Parkinson's Law, and Other Studies in Administration (Paperback)
By Cyril Northcote Parkinson

32 used and new from $2.57
Customer Rating:

First tagged by Cal Astrin "Astro"
Customer tags: cyril northcote parkinson(2), business, satire

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Ever True (Kindle Edition)

Ever True (Kindle Edition)
By Elizabeth Bevarly

Buy new: $0.99

First tagged by Elizabeth Bevarly "elizabev"
Customer tags: cheap kindle books, paranormal, new york, fairies, romance, 99 cents kindle, a midsummer nights dream, business, shakespeare, fantasy

Review & Description

In this delightful novella, Miranda Avery is one of those people who seems to be leading a charmed life. Smart and beautiful and rich, she's the CEO of a successful Madison Avenue advertising firm who's never so much as chipped a nail during her blissful stroll through life. Of course, the reason for that could be that she really does lead a charmed life. Literally. Like charmed by fairies. And not just any fairies. Shakespearean fairies. Yes, Miranda is a descendant of one set of lovers from "A Midsummer Night's Dream," the issue of whom was blessed by Oberon himself. Good fortune is fairly encoded on her DNA.

So it comes as something of a surprise when she meets up with a challenge like Sam Armado, known more affectionately around the office as "the guy who waters the plants on Tuesdays." Sam's a lot more than that, actually. And not just because he owns the nursery and landscaping company that takes care of the plants in Miranda's office. In fact, he's a descendent of the other set of lovers from "A Midsummer Night's Dream." (Well, where do you think Shakespeare got such a brilliant idea for a play? It was sent to him in a dream by fairies. Sheesh.)

Sam and Miranda are destined for each other, though neither seems quite aware of the fact. Enter Miranda's assistant Harry Primrose (whose uncle many know as Robin Goodfellow) and a lesser fairy named Ivy. Between the two of them, they'll make Miranda and Sam see the light. All it will take is a Midsummer Night's frolic on the Upper East Side, a little twist of fate, and a sprinkle of fairy dust...In this delightful novella, Miranda Avery is one of those people who seems to be leading a charmed life. Smart and beautiful and rich, she's the CEO of a successful Madison Avenue advertising firm who's never so much as chipped a nail during her blissful stroll through life. Of course, the reason for that could be that she really does lead a charmed life. Literally. Like charmed by fairies. And not just any fairies. Shakespearean fairies. Yes, Miranda is a descendant of one set of lovers from "A Midsummer Night's Dream," the issue of whom was blessed by Oberon himself. Good fortune is fairly encoded on her DNA.

So it comes as something of a surprise when she meets up with a challenge like Sam Armado, known more affectionately around the office as "the guy who waters the plants on Tuesdays." Sam's a lot more than that, actually. And not just because he owns the nursery and landscaping company that takes care of the plants in Miranda's office. In fact, he's a descendent of the other set of lovers from "A Midsummer Night's Dream." (Well, where do you think Shakespeare got such a brilliant idea for a play? It was sent to him in a dream by fairies. Sheesh.)

Sam and Miranda are destined for each other, though neither seems quite aware of the fact. Enter Miranda's assistant Harry Primrose (whose uncle many know as Robin Goodfellow) and a lesser fairy named Ivy. Between the two of them, they'll make Miranda and Sam see the light. All it will take is a Midsummer Night's frolic on the Upper East Side, a little twist of fate, and a sprinkle of fairy dust... Read more

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QuickBooks Pro 2007 Small Business Financial Software [OLD VERSION] (CD-ROM)

QuickBooks Pro 2007 Small Business Financial Software [OLD VERSION] (CD-ROM)
By Intuit

6 used and new from $169.99
Customer Rating:

First tagged by Emily Bliss
Customer tags: accounting(28), small business(25), bookkeeping(25), software(21), quickbooks(20), financial software(10), finance(9), intuit(8), accounting software(3), personal finance(2), book keeping, business

Review & Description

QuickBooks Pro 2007 provides standard accounting and business tools for organizing your finances with ease. Manage the finances of your entire business, on a single screen: Accounting tasks, payroll and routine paperwork are easier than ever. Boost efficiency with direct access to key tasks and information, with the financial management solution recommended by more accountants than any other. Time Tracker lets you track hours from anywhere, using a timesheet on the Web; download an entire set of timesheets from QuickBooks in one easy step Improved Payroll Center, which now has a review, confirm, and submit process that provides full confirmation of payroll scheduling Shipping Manager converts sales receipts or invoices into pre-filled FedEx or UPS shipping labels and forms, complete with tracking numbers and bar codes Track business loans and fixed assets such as computers and other equipment, right along with your other financial data QuickBooks automatically reminds users to include related expenses like vehicle expenses and job-related mileage Import customers and vendors from Excel, or enter them on-the-fly as you pay bills and record sales The built-in Learning Center offers short tutorials on basic and advanced features to help you get the most out of QuickBooks Exchange experiences with businesses like yours - Share advice and get tips and tricks from others on how to run your businessQuickBooks Pro 2007 provides standard accounting and business tools for organizing your business finances with ease. Quickly create invoices and reports, and save time completing routine tasks, including payroll. With QuickBooks Pro you get all the accounting tools you need in one package, and you can share data with Microsoft Office and other applications. Manage customers, vendors, and employees easily, and organize everything in one place. Start fast and get help when you need it with built-in tutorials, onscreen help, and free QuickBooks callback support for 30 days following registration. As always, your satisfaction is guaranteed or your money back!

Get all the accounting tools you need in one package

Manage transactions: Pay bills, print checks, track expenses, manage payroll, sell online, create customized estimates, invoices, purchase orders, and reports. (Add-on services require subscription, EIN, and Internet access for certain features, including tax-table updates and direct deposit.)

Monitor time and job costs: Track expenses automatically as you pay bills. Create estimates and invoices in seconds. QuickBooks Pro comes with pre-designed reports to help you make better business decisions. Get the totals you need for tax forms instantly, see profit and loss, view inventory on hand, and more.

Create customized, professional forms: Choose from more than 100 ready-to-use, professionally designed forms, including invoices, estimates, and statements. Advanced tools help you customize forms with your company logo and additional information, such as terms or the types of credit cards you accept. You can even add text comments like notes, terms, conditions, transaction details and total customer balances.

Easily share data with Microsoft Office applications. View larger.

Get all the tools you need in one software package. View larger.

Create FedEx and UPS shipments directly from QuickBooks. View larger.

Get set up and running quickly. View larger.

Find out which version of QuickBooks is right for you (PDF). You can also view an overview of key features (requires Flash).

Manage customers, vendors, and employees easily. View larger.

Share data with Microsoft Office and other applications

Save time and effort: QuickBooks breaks the language barriers between your favorite applications so you can share data seamlessly instead of tediously copying or retyping it. With QuickBooks Pro, you can share data with Excel, Word, and Outlook, which saves time and helps reduce errors. If you currently run your business on Peachtree software, you can easily convert your data to QuickBooks.

Avoid redundant data entry with easy synchronization with Outlook: Simply download the QuickBooks Contact Sync tool, and a "synchronize" icon will be added to your Outlook toolbar. Just click once on this icon whenever you want to sync customer, vendor or job information between QuickBooks and Outlook.

Transfer data to and from Microsoft Excel: Quickly pull information such as large groups of customers, vendors, and inventory items into QuickBooks. Or use your company data from your QuickBooks reports and export it to new or existing Excel spreadsheets with all Excel formulas and formatting intact.

Merge QuickBooks data with Microsoft Word: QuickBooks comes with a variety of customer and vendor letters that you can create using Microsoft Word that merge information from QuickBooks, such as customer name, address, and current balance.

Manage customers, vendors, and employees easily

Find important information:View contact information, balances, and transactions--all in one simple screen in the Customer Center, Vendor Center, and Employee Center. Boost efficiency with direct access to key tasks and information from the simplified Home Page.

Spend less time hunting for specific transactions: View customer, vendor, employee and payroll information exactly the way you need it: with contact information, transaction histories, and balances, all visible in a single screen. Quickly find any transaction to answer questions. The new Time Tracker is the simplest way to track and record employee time in QuickBooks. Your employees can track their hours from anywhere, using a timesheet on the Web. You can download an entire set of timesheets from QuickBooks in one easy step.

Organize everything in one place

Find exactly what you need: QuickBooks tracks all your financial information in one place, including sales, expenses, business loans, and more, and gives you answers instantly. Create FedEx and UPS shipments directly from QuickBooks.

Track business loans and fixed assets: Track business loans and fixed assets such as computers and other equipment, right along with your other financial data. Track vehicle expenses and job-related mileage. QuickBooks automatically reminds you to include related expenses when you bill for the job.

Start fast and get help when you need it

Get set up and running quickly in QuickBooks Pro: Answer a few basic questions and get a customized setup you can change at any time. Import customers and vendors from Excel, or enter them on-the-fly as you pay bills and record your sales. If you're already using QuickBooks, your company file and preferences will transfer automatically.

Enjoy world-class support: QuickBooks Pro has built-in tutorials, onscreen help, and free QuickBooks callback support for 30 days following registration.

Satisfaction guaranteed or your money back

With more than three million users, QuickBooks is the most widely used small-business accounting software. It's recommended by accountants over any other product. A 13-year history of continuous improvement assures you of the simplest, most flexible software for your business. QuickBooks is the financial-management solution recommended by more accountants than any other, and Intuit guarantees your satisfaction or your money back. Read more

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